Privacy Policy
Effective date: January 13, 2025
At Lotus Labs Inc., a federal Canadian company (together with its affiliates, “Lotus Labs”, “we” or “us”), we take your privacy seriously. Please read this Privacy Policy to learn how we treat Health Data accessed in connection with the performance of the Services.
Your Consent
By using or accessing our products or services (collectively, “Services”) in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will access, use and share your information as described in this Privacy Policy.
BY MAKING YOUR HEALTH DATA AVAILABLE TO US, YOU AGREE TO OUR ACCESSING YOUR HEALTH DATA. IN SO DOING SO, YOU CONSENT TO OUR USE OF YOUR HEALTH DATA TO PROVIDE THE SERVICE IN ACCORDANCE WITH THIS PRIVACY POLICY.
For purposes of this Privacy Policy:
- the capitalized terms “You”, “User”, and “User Data” have the respective meanings attributed thereto in our terms of service relating to the provision of the Services set forth here: **, as such terms of service may be amended from time to time (the “Terms of Service”)
- “Personal Data” means your Health Data and any other any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable law
What Information We Use
Nutrition and Health Data
We will access and use Apple’s APIs to read and/or write certain health-related data (your "Health Data") from applications running on your mobile device. Such information may include, among other things: (i) personal information including sex, date of birth, etc., (ii) exercise or workout routines or data relating thereto (including durations, distance, and outputs), (iii) heart rate and other health-related diagnostics or data, and (iv) sleep data.
We may also collect and store photos of your food items/packaging in connection with your use of the Services.
We will use your Health Data solely to provide the Service and for the other permitted purposes contemplated by our Terms of Service. We will not use your Health Data for marketing or advertising purposes. Your Health Data will be accessed locally through Apple’s APIs (including Apple Health) and will not be stored or cached by the app. Your Health Data is processed locally and will not be sent to any server. This app cannot read from or write to Apple Health without your consent.
Location Data
We will use your Location Data to show you the route map of your workout, and the weather at your location.
We will not use your Location Data for marketing or advertising purposes. Your Location Data will be accessed locally through your device and will not be stored or cached by the App. Your Location Data is processed locally and will not be sent to any server. This app cannot read your Location Data from your device without your consent.
Personal Data
We may also collect certain limited Personal Data directly from you, including your email, user names, authorizations and/or responses to text boxes through the Services or through responses to surveys or questionnaires.
Our payment processing partner(s) may collect your voluntarily-provided payment card information necessary to process your payment. Please see our payment processors’ terms of service and privacy policies for information on their respective use and storage of Personal Data.
Analytics Data
TelemetryDeck SDK - To collect anonymized statistic data on usage of the app. TelemetryDeck’s privacy policy can be found here: https://telemetrydeck.com/privacy/
BugSnag SDK - To collect anonymized crash data. More details can be found in BugSnag’s Data Processing Addendum: https://smartbear.com/legal/data-processing-addendum/
Our Use
We will only use your Personal Data for providing, customizing and improving the Services. This may include our corresponding with you, and our meeting our legal obligations under the Terms of Service. We will not use the Personal Data we collected for materially different, unrelated or incompatible purposes.
We may disclose Personal Data to the service providers (including hosting, analytics, technology, communication, security and fraud, support, customer service, and Services fulfillment partners) required to provide the Services.
Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Security
We seek to protect Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
We retain Personal Data in accordance with the terms and conditions of the Terms of Service.
State Law Privacy Rights
California Resident Rights
The CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:
- Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information.
- Provide access to and/or a copy of certain personal information we hold about you.
- Delete certain personal information we have about you.
- Provide you with information about the financial incentives that we offer to you, if any.
The CCPA further provides you with the right not to be discriminated against (as provided for in applicable law) for exercising your rights. Please note that certain information may be exempt from such requests under California law. For example, we need certain information to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request. If we are unable to verify you, we shall have the right, but not the obligation, to request additional information from you.
If you would like further information regarding your legal rights under California law or would like to exercise any of them, or if you are an authorized agent making a request on a California consumer's behalf, please contact us using the contact information provided below. If you are a Customer End User, please contact the Customer who has provided your information to us for more information.
The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
Please note that the CCPA sets forth certain obligations for businesses that "sell" personal information to third parties. We do not engage in such activity as defined in the CCPA and have not engaged in such activity in the past twelve months from the Effective Date of this Policy.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at hello@trybloom.app with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. We do not sell Personal Data to third parties.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which we access, collect and use Personal Data or your choices and rights regarding such access, collection and use, please do not hesitate to contact us at:
Website: www.trybloom.app
Email: hello@trybloom.app